Kimberly Wilson
4 Contributions
Delivered to the wrong address
Delivered to the wrong address - billing address not delivery address.
Terrible Customer Service. Significantly declined Supplier
I placed my order, was contacted by email because an item was out of stock, took 3 emails to exchange for an alternative.
Received an email stating SOME of my items had been dispatched.
Still waiting for rest of order, contacted Craftovator via email as not answering telephone, only to be told by Hazel that all items have been sent & I have to prove I haven't received entire order. Sent proof & still being mucked about.
This supplier has significantly declined, they don't have many items in stock. The customer service leaves a lot to be desired, 3 people dealing with my enquiry & still not resolved after10 days.
Will not be using this supplier anymore, which is a shame because they USED to be good.
Terrence428
3 Contributions
My orders always arrive nicely packaged…
My orders always arrive nicely packaged and within a good time frame fragrances are fab and nothing is ever too much for them x
Brandon Stanley835
3 Contributions
I always buy my fragrance oil’s from…
I always buy my fragrance oil’s from here , as it’s a very good value for money and they smell amazing, delivery quick as well .January
Andrews286
2 Contributions
Disappointed with a fragrance oil
Disappointed with a fragrance oil , I’m positive it’s the wrong oil still waiting on reply’s back from the warehouse , all other oils are great
Paige West
3 Contributions
I bought fragrances from here for my…
I bought fragrances from here for my wax melts they arrived quickly and little goes a long way as they are highly scented
Really happy with the quality
Really happy with thw quality of thw items I ordered. The package was so well wrapped and everything arrived to me safely and in a short time frame. 10/10. I will order form this company again.
Really Love Fairy Laundry Fragrace Oil
Really Love Fairy Laundry Fragrace Oil, ordered it one day it came the next day great service, thank you
Andrew Sutton
3 Contributions
Amazing fragrances
Amazing fragrances, great delivery and fair price. Will use again.
Kaitlin S356
1 Contribution
I still have not received my order
I still have not received my order. I have informed customer services. Terrible service
Nicky Elliott893
2 Contributions
Everyone needs Craftovator
Already done a review but been asked to do another. I can't fault craftovator at all, delivery is super quick even with standard shipping. The fragrance oils are super strong and my customers love their melts. Thank you
Britney416
5 Contributions
Great customer service.
One of the 4 bottles was unsealed when it arrived although well packaged. When I contacted craftovator they were very helpful. I really enjoy the tips they give.
Kristin S361
4 Contributions
I love craftovator
I love craftovator - I’m a hobbyist soap maker for the last two years - the IFRA files are great - I intend to buy again and again -
Tyrone568
3 Contributions
I love Craftovator
I love Craftovator. They have such diverse options, are competitively priced, and deliver in good time. My go to website for all my candle and soap making supplies.
What a great range
I was very impressed with Craftovator. When I placed my first order, it was simple and I was very happy with the prices. It was a shame that a few of the items aI wanted were out of stock, but no problem, I will be back to get more for sure!